My Active is for customers who hold a current membership, multi visit pass or are enrolled in swim lessons:

Using My Active you can:

  • Renew upfront memberships and top up multi visit passes* 
  • Book Aqua and Deep water Running classes (74hrs in advance)
    • Cancelling a class booking can also be done through the portal
  • Browse Learn to Swim classes and request changes 
  • Change your contact details and update your credit card
  • Pay outstanding fees

* Please note: not all memberships and visit passes are available for purchase online.


New to My Active?

Create your account using the FORGOT PASSWORD* link below:



*In the event your password has been reset by us, you can then use the FORGOT PASSWORD option to create a new password



Already set up your account?

Use the MEMBERS LOGIN link below to access your account:




Helpful hints:

  • Using a mobile device? Please select 'View full site' to ensure full functionality

  • Your username is the email address registered against your Kingston Active account
  • If you are paying or registering for swimming lessons, once logged in, select your name (not your child's name) to make your payment or requests
  • If you are having any problems, please call Waves on 9559 7111