07 March 2025 | Post by Kingston Active | in Health & Fitness
GROUP FITNESS TICKETS & ENTRY TIMES
In the interest of all members and guests, please familiarise yourself with our Health & Fitness terms and conditions.
Effective from 1st April 2025 ticket allocation to all group fitness sessions, including wristbands for Aqua/DWR classes, will cut-off to advertised class times. There is no leeway for late arrivals.
Details are on our ABOUT US page on our website.
- GROUP FITNESS CLASSES
Kingston Active offers a wide range of classes to suit everyone’s health and fitness needs.
3.2 Attending a class
- Class tickets required for entry – collect from Customer Service. Pre-booked aqua participants will be checked off and given a water-proof wristband for entry.
- We recommend arriving at least 10-15 mins prior to the class commencement to allow time for parking, ticket/wristband collection and to get to the designated program area.
- Class numbers are capped due to room/pool space.
- Class entry cut-off – No entry to all group fitness classes after advertised class time.
- If you enter the group fitness class after the warmup has been completed, you may be asked to leave by the instructor for safety reasons.
- Once class is full or cut-off time has passed, customer service staff cannot allocate any tickets. Please be respectful to staff if you have missed your preferred class.
- Our software does not allow for a waitlist for pre-booked classes – however, if you cannot attend a pre-booked aqua or deep-water running class, please cancel via My Active online portal, or call us on 9559 7111. This allows others to have a chance to book in for the class.
